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Terms & Conditions – 24 Hours Service

Promise

  • Models:Infinity
  • Effective Date:22-08-2017
  • Validity:Metro & Tier 1 cities (Select cities* only)
Eligibility:
  • End customer only.
  • Activated devices only.
  • Device should be in warranty and confirming to terms mentioned on the warranty card.
First Time Fix (Repair):
  • Software will be done.
  • Accessory replacement will be done.
  • In case of hardware failure, repair will be done by consuming spares if required.
    • Replacement will be of the same model or equivalent model.
    • Cosmetics of the device will be as the earlier one or similar.
    • While the replaced device is being given, warranty of the original device will get transferred to the swap/replacement unit.
  • No change in DOA policy.
Exceptions:
  • Non-activated devices.
  • Out of warranty calls.
  • Liquid logged / damaged devices.
  • Calls not booked in Metro & Tier 1 cities*.
  • Calls booked after official working hours.

For any queries on ASP details or working hours, please visit www.micromaxinfo.com or write to us at [email protected]

  • Applicable in Cities - Ahmedabad, Agra, Bangalore, Asansol, Chennai, Aurangabad, Delhi NCR, Bhopal, Hyderabad, Cochin, Kolkata, Coimbatore, Mumbai, Jabalpur, Pune, Jaipur, Lucknow, Ludhiana, Rajkot, Vadodara and Visakhapatnam
Authorised Service Providers